Client support
Making A Complaint
How to raise a complaint and how the Financial Ombudsman Service can help if a complaint is not resolved.
Alexander House
Clear advice
National support
Regulated planning
How to make a complaintIf you are unhappy with any aspect of the service, you can contact the 2plan compliance team by telephone, email or in writing.→
Complaints are acknowledged and reviewed in line with the regulated complaints process. If a complaint is not resolved within the expected timeframe, you may have the right to refer it to the Financial Ombudsman Service.
- 2plan wealth management Ltd, 3rd Floor, Bridgewater Place, Water Lane, Leeds, LS11 5BZ
- Telephone: 0113 302 1360, Monday to Friday, 9.00am to 5.00pm
- Email: admin@2plan.com
- Financial Ombudsman Service: 0800 023 4567 or 0300 123 9123
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